Henry Helgerson Company's Policies

Payment Terms

Full payment, including any applicable tax, is due in advance or at the show site.  All rentals include delivery, installation, and removal from the exhibitor’s booth.  In case of cancellation of any orders or services by the EXHIBITOR or if the show or event is canceled because of reasons beyond the control of Helgerson Company, the EXHIBITOR remains responsible for all charges for services and/or equipment. It is the EXHIBITOR’S responsibility to inform Helgerson Company of problems with any orders and to check the EXHIBITOR’S invoice for accuracy prior to the close of the show or event.  If the EXHIBITOR is exempt from sales tax, HELGERSON requires an exemption certificate for the State in which the services are to be used. Resale certificates are not valid unless the EXHIBITOR is rebilling these charges to its customers.  Effective 30 days after the invoice date, any unpaid balance will bear a FINANCE CHARGE at a rate of 1.5% per month, which is an ANNUAL PERCENTAGE RATE of 18%, and future orders will be held until payment is made of any prior invoices and will be subject to a prepaid basis only.

Cancellation, Refunds or Exchanges

In the event that items ordered and paid for will not be needed, a request for a refund or exchange can be made up to seven (7) days prior to the show or event.  An email to This email address is being protected from spambots. You need JavaScript enabled to view it. will start the cancellation or exchange process, with information provided as to what is not needed or what the item will be exchanged for.  In the event a refund is due, the credit will be issued back to the original form of payment.  If an exchange results in an additional amount due, an invoice will be issued and will be paid in advance of the start of the show or event.

Copyright Information

All media (downloaded or samples), software, text, images, graphics, user interfaces, music, videos, photographs, trademarks, logos, artwork, and other content on this website (collectively known as "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on this site, are owned or licensed by or to Henry Helgerson Company and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws.

Copyright is the intangible property right granted by Federal statute for an original work fixed in a tangible form of expression. Copyright provides Henry Helgerson Company with the following exclusive rights in a work: to reproduce, to prepare derivative works, to distribute by sale or otherwise, to perform publicly, and to display publicly. Federal Law prohibits any unauthorized use of Henry Helgerson Company copyrights without the prior written consent of Henry Helgerson Company.

Privacy Policy

Any information shared with Henry Helgerson Company is under certain privacy provisions. Information shared with Henry Helgerson Company will be handled by our organization and not shared, sold, or reproduced. Henry Helgerson Company will send personally identifiable information about you to other companies or people when:

  • We need to share your information to provide the product or service you have requested;
  • We need to send the information to companies who work on behalf of Henry Helgerson Company to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
  • To fulfill your requests for certain products and services;
  • We respond to subpoenas, court orders, or legal processes.